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Easyjet crash investigation begins

25 February 2010 13:56
By PT Staff

Not an aircraft crash thankfully, but "a technical fault with our reservations system" [http://www.airlinecio.com/airline-cio-blog/2010/2/13/easyjet-have-a-very-bad-day-with-major-systems-crash.html retrieved 25th February 2010] which was down for two hours last Saturday causing chaos for travellers who had to be checked in "manually".

There has been speculation about a "network failure", whatever that means. If that's true, since desks across Europe were affected, it must have been a LAN rather than WAN issue. But surely such a critical system includes redundant infrastructure that would have resolved that much faster? So we have to wonder if in fact it was something that software testing might have prevented. As always Professional Tester wants to find out what, if anything, testers can learn from the incident.

Easyjet has released no information. If you know or can speculate meaningfully about what happened, please send an email to editor@professionaltester.com.



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