Not an aircraft crash thankfully, but "a technical fault with our
reservations system"
[http://www.airlinecio.com/airline-cio-blog/2010/2/13/easyjet-have-a-very-bad-day-with-major-systems-crash.html
retrieved 25th February 2010] which was down for two hours last
Saturday causing chaos for travellers who had to be checked in
"manually".There has been speculation about a "network failure", whatever that
means. If that's true, since desks across Europe were affected, it
must have been a LAN rather than WAN issue. But surely such a critical
system includes redundant infrastructure that would have resolved that
much faster? So we have to wonder if in fact it was something that
software testing might have prevented. As always Professional Tester
wants to find out what, if anything, testers can learn from the
incident.
Easyjet has released no information. If you know or can speculate
meaningfully about what happened, please send an email to
editor@professionaltester.com.
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